This privacy notice provides you with details of how we collect and process your personal data
through your use of our site https://lisamitchell.co.uk and all of our web-based applications, tools
and platforms that you have subscribed to through our website or that we otherwise make
available to you, and are developed, operated, and maintained by us, accessible via
https://lisamitchell.co.uk or another designated URL, and any ancillary products and services,
including website hosting, that we provide to you.

By providing us with your data, you warrant to us that you are over 13 years of age.

Human Potential Ltd. is the data controller and we are responsible for your personal data
(referred to as “we”, “us” or “our” in this privacy notice).

We have appointed a Data Protection Officer who is in charge of privacy related matters for us.If you have any questions about this privacy notice, please contact the Data Protection Officer
using the details set out below.

Contact Details

Our full details are:

Full name of legal entity:Human Potential Ltd

Name or title of Data Protection Officer: Lisa Mitchell, Data Protection Officer

Email address: lisa@lisamitchell.co.uk

Postal address: 2 Upperton Gardens, Eastbourne,England, BN21 2AH

Telephone number: +44 7904108883

It is very important that the information we hold about you is accurate and up to date. Please let
us know if at any time your personal information changes by emailing us at


Personal data means any information capable of identifying an individual. It does not include
anonymised data.

We may process the following categories of personal data about you:

Communication Data that includes any communication that you send to us whether that be
through the contact form on our website, through email, text, social media messaging, social
media posting or any other communication that you send us. We process this data for the
purposes of communicating with you, for record keeping and for the establishment, pursuance
or defence of legal claims. Our lawful ground for this processing is our legitimate interests which
in this case are to reply to communications sent to us, to keep records and to establish, pursue
or defend legal claims.


Customer Data that includes data relating to any purchases of goods and/or services such as
your name, title, billing address, delivery address email address, phone number, contact details,
purchase details and your card details. We process this data to supply the goods and/or
services you have purchased and to keep records of such transactions. Our lawful ground for
this processing is the performance of a contract between you and us and/or taking steps at your
request to enter into such a contract.


Payment Data - We do not store credit card details nor do we share financial details with any
3rd parties.


User Data that includes data about how you use our website and any online services together
with any data that you post for publication on our website or through other online services. We
process this data to operate our website and ensure relevant content is provided to you, to
ensure the security of our website, to maintain back- ups of our website and/or databases and
to enable publication and administration of our website, other online services and business. Our
lawful ground for this processing is our legitimate interests which in this case are to enable us to
properly administer our website and our business.


Technical Data that includes data about your use of our website and online services such as
your IP address, your login data, details about your browser, length of visit to pages on our
website, page views and navigation paths, details about the number of times you use our
website, time zone settings and other technology on the devices you use to access our website.
The source of this data is from our analytics tracking system. We process this data to analyse
your use of our website and other online services, to administer and protect our business and
website, to deliver relevant website content and advertisements to you and to understand the
effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests
which in this case are to enable us to properly administer our website and our business and to
grow our business and to decide our marketing strategy.


Marketing Data that includes data about your preferences in receiving marketing from us and
our third parties and your communication preferences. We process this data to enable you to
partake in our promotions such as competitions, prize draws and free give-aways, to deliver
relevant website content and advertisements to you and measure or understand the
effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests
which in this case are to study how customers use our products/services, to develop them, to
grow our business and to decide our marketing strategy.


We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant
website content and advertisements to you (including Facebook adverts or other display
advertisements) and to measure or understand the effectiveness of the advertising we serve
you. Our lawful ground for this processing is legitimate interests which is to grow our business.
We may also use such data to send other marketing communications to you. Our lawful ground
for this processing is either consent or legitimate interests (namely to grow our business).


Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes
details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation,
political opinions, trade union membership, information about your health and genetic and
biometric data. We do not collect any information about criminal convictions and offences.

We require your explicit consent for processing sensitive data, so when you submit your details,
we will send you a further communication asking for you to confirm your consent to this

Where we are required to collect personal data by law, or under the terms of the contract
between us and you do not provide us with that data when requested, we may not be able to
perform the contract (for example, to deliver goods or services to you). If you don’t provide us
with the requested data, we may have to cancel a product or service you have ordered but if we
do, we will notify you at the time.

We will only use your personal data for a purpose it was collected for or a reasonably
compatible purpose if necessary. For more information on this please email us at
support@lisamitchell.co.uk. In case we need to use your details for an unrelated new
purpose we will let you know and explain the legal grounds for processing.
We may process your personal data without your knowledge or consent where this is required
or permitted by law.
We do not carry out automated decision making or any type of automated profiling.


We may collect data about you by you providing the data directly to us (for example by filling in
forms on our site or by sending us emails). We may automatically collect certain data from you
as you use our website by using cookies and similar technologies. Please see our cookie policy
for more details about this Cookie Policy.

We may receive data from third parties such as analytics providers such as Google based
outside the EU, advertising networks such as Facebook based outside the EU, such as search
information providers such as Google based outside the EU.

We may also receive data from publicly available sources such as Companies House and the
Electoral Register based inside the EU.


Our lawful ground of processing your personal data to send you marketing communications is
either your consent or our legitimate interests (namely to grow our business).

We will never sell your personal data or transfer it to a third party of any kind.

You can ask us or third parties to stop sending you marketing messages at any time by (i)
logging into the website and checking or unchecking relevant boxes to adjust your marketing
preferences (ii) by following the opt-out links on any marketing message sent to you or (iii) by
emailing us at support@lisamitchell.co.uk at any time.

If you opt-out of receiving marketing communications this opt-out does not apply to personal
data provided as a result of other transactions, such as purchases, warranty registrations etc.


We may have to share your personal data with the parties set out below:

Other companies in our group who provide services to us;

Service providers who provide IT and system administration services;

Government bodies that require us to report processing activities.


We have put in place security measures to prevent your personal data from being accidentally
lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your
personal data only to those employees and partners who have a business need to know such
data. They will only process your personal data on our instructions and they must keep it

We have procedures in place to deal with any suspected personal data breach and will notify
you and any applicable regulator of a breach if we are legally required to.


We will only retain your personal data for as long as necessary to fulfil the purposes we
collected it for, including for the purposes of satisfying any legal, accounting, or reporting

When deciding what the correct time is to keep the data for we look at its amount, nature and
sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes,
if these can be achieved by other means and legal requirements.

In some circumstances, we may anonymise your personal data for research or statistical
purposes in which case we may use this information indefinitely without further notice to you.


Under data protection laws you have rights in relation to your personal data that include the right
to request access, correction, erasure, restriction, transfer, to object to processing, to portability
of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:


If you wish to exercise any of the rights set out above, please email us at

You will not have to pay a fee to access your personal data (or to exercise any of the other
rights). However, we may charge a reasonable fee if your request is clearly unfounded,
repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and
ensure your right to access your personal data (or to exercise any of your other rights). This is a
security measure to ensure that personal data is not disclosed to any person who has no right to
receive it. We may also contact you to ask you for further information in relation to your request
to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer
than a month if your request is particularly complex or you have made a number of requests. In
this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data we should be grateful
if you would contact us first if you do have a complaint so that we can try to resolve it for you.
Please contact support@lisamitchell.co.uk.


This website may include links to third-party websites, plug-ins and applications. Clicking on
those links or enabling those connections may allow third parties to collect or share data about
you. We do not control these third-party websites and are not responsible for their privacy
statements. When you leave our website, we encourage you to read the privacy notice of every
website you visit.


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